How do I pay?

This store uses the Stripe checkout system to process payments. You can pay using Visa, Mastercard or American Express. The Stripe Checkout is fully SSL encrypted and PCI compliant.

If you have any problems or would prefer to place an order by phone and pay by cheque, please call Rebecca on 07855 130 410 and she will be happy to help.

How will my order be sent?

All UK orders are sent using Royal Mail 1st Class Recorded Delivery - this service will require a signature upon delivery but its safer.

Don't worry if you're not at home during the day, your order can be delivered to your work address.

We ship all over the world, international orders are sent using airmail. 

Most orders are dispatched within 2-4 working days. If for any reason your order will take a bit longer we will notify you via email as soon as possible to inform you when your item will be ready.

What's your returns policy?

If for any reason you are unhappy with your purchase please let us know within 14 days and return the item, securely wrapped, in its original condition via an insured postal service. Once we are in receipt of the goods we will refund you the cost of the item within 14 days but not the return delivery costs.

If the item is faulty please let us know of the problem within 14 days and return the item, securely wrapped, via an insured postal service. Once received, If the item is in fact defective we will offer an exchange or full refund within 14 days.

Please notify us before sending goods back.

Click here for full Terms & Conditions.

What is your eco policy?

All our products are made from recycled materials, where possible, and all clothing is made from organic cotton* and supplied by manufacturers with good ethical policies. All packaging and stationary is eco-friendly, all waste is recycled or composted and all lighting is low energy. A lot of the materials are sourced from local charity shops so by purchasing from girlwithbeads you are helping us to continue supporting these charities.

*unless stated otherwise

How do I sign up for your mailing list?

Occasionally we send out a newsletter with information about new products and events. If you would like to join this mailing list please add your email address and subscribe on the bottom of the page.

I'm looking for a personalised gift?

We offer a bespoke service allowing you to design your own tie t-shirt. You send us your old school tie (or maybe a family members favourite old tie) and we will create your own bespoke t-shirt or jumper, using the style, colour and size of your choice.

We can even make matching t-shirts for adults & children using one tie cut in half – see the ‘Father & Son’ sets for more details.

Do you take commissions?

Yes we are more than happy to take commissions and work with you to create a special bespoke order. Contact us for more info.

What events can I find you at?

We do various fairs, markets and events throughout the year, to find out where you can see us next either visit the events page, check out the blog or facebook, or sign up to our mailing list.

Do you run workshops?

Yes, girlwithbeads has run various workshops teaching people to creatively recycle, including turning plastic bags into Christmas Wreaths, vintage ties into Bow Brooches and fabric scraps into Rosettes. 

These workshops have been run in conjunction with [re]design at 100%Design, Fabrications at Somerset House and Broadway Market and privately for Fair Trade Week and as Hen Do activities. 

If you would like to discuss us running a workshop at your event please do get in touch.

Do you sell wholesale?

Yes, If you are a retailer and interested in stocking our items please contact us and we will send you our current wholesale prices and terms and conditions.

Do you loan items for photo shoots?

Yes, If you are a member of the press and would like to feature any of the girlwithbeads products, please feel free to contact us regarding the loan of items for shoots. Press-ready high res images are also available on request.

What size do I need?

If you need help choosing the right size check out the clothing sizes chart or contact us for advice.